Cracker Barrel CEO Julie Masino steps down less than a year after failed rebrand
Context:
Cracker Barrel announced that Julie Masino is stepping down as CEO after less than a year in the role, following a widely criticized 2025 makeover that spurred backlash and a sharp decline in market value. David Deno, a veteran restaurant executive, will assume the CEO role on August 10 and will transition to advisory duties through October 9 to ensure continuity. The makeover included a logo change and a $700 million modernization program that unsettled guests and investors, leading to a rapid reversal in strategy. The board expresses confidence in Deno to restore momentum and shareholder value as the company stays focused on guest experience and ongoing strategic priorities.
Dive Deeper:
Julie Masino became Cracker Barrel’s CEO in 2023 and is slated to depart August 10, after which she will remain in an advisory capacity until October 9 to support the transition.
David Deno, chosen after a robust search, has over 40 years of experience in the restaurant and retail industries and previously led Bloomin’ Brands from 2019 to 2024.
The 2025 makeover included removing the iconic 'Old Timer' from the logo, updating restaurant interiors, and introducing new menu offerings as part of a $700 million modernization plan.
Post-logo change, Cracker Barrel experienced a substantial hit to market value, with declines reportedly near $100 million and at times as high as $200 million, prompting the company to revert to the original logo.
Board chair Carl Berquist expressed optimism about Deno’s leadership, emphasizing continuation of service to guests, support for employees, and execution of strategic priorities.
Deno described Cracker Barrel as an iconic American brand and pledged a focus on delivering quality food and experiences, aiming to build sustainable value for shareholders.
Despite a rocky makeover, the company has shown some ground gained in recent months, with stock performance improving year-to-date, though still below the level seen a year earlier.